Step 3: Configure the LLM Provider

Provider-level settings are held in the Altify LLM Config custom setting.

1. In Setup, find and select Custom Settings.
2. Click Manage next to the Altify LLM Config custom setting.
3. Click Edit.
4. Complete the settings as follows, depending on your AI provider:

   Custom setting	OpenAI	Anthropic	Perplexity
   Endpoint Path	/v1/chat/completions	/v1/messages	/v1/agent
   Max Tokens	1500	1500	2500
   Model	gpt-4o	claude-opus-4-7	openai/gpt-5.6-sol
   Named Credential	The name of the named credential you created in Step 1: Create the External Credential and Named Credential (for example, [CompanyName]_AIAgnostic_LLM)	As for OpenAI	As for OpenAI
   Provider Type	OpenAI	Anthropic	Perplexity
   Temperature	0.7 (maximum of 2.0)	0.7 (maximum of 1.0)	0.7

   Notes

   • Provider Type is a free text field. You must enter the exact value, as a typo generates a fast failure with a clear error.
   • If you are connecting to your own proprietary solution, contact Altify for the values to use.
5. Click Save.